Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience.

Order Processing

- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

- United States: 3–7 business days

- International: 7–21 business days (where available)

Please note that shipping times are estimates and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. Please allow up to 24–48 hours for tracking information to update.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, weather, or customs. If your package appears lost, please contact us and we'll do our best to help resolve the issue.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. If an incorrect address is entered, please contact us immediately. Once an order has shipped, we cannot guarantee that address changes can be made.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item and packaging. We will work with you to find a resolution.

Questions

If you have any questions about your shipment, please contact our customer support team. We are happy to assist you.